Thank you for your purchase from mbimports.com.bd. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund in condition. Please see below for more information on our return policy
All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at ‘firstname.lastname@example.org’ to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and send your return to the following address:
5th Floor, B-500/26 – B-500/25, Gulshan Shopping Center,
Gulshan-1, Dhaka-1212, Bangladesh
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
- Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: